Lifetime warranty

Thank you for your purchase and support of The Soul Workshop! We value our customers and strive to make our products durable and long-lasting. However, as we work with leather and thread, there is a chance that even with high-quality materials, things can break. We understand that you spent your hard-earned money on our products, and we want you to enjoy them for years to come. As such, we warranty our products against defects in material and workmanship for the life of our leather handmade goods, under normal use and proper maintenance.

This means that The Soul Workshop will repair or replace any part of the product found to be defective. If possible, we will repair your item, but if it is beyond repair, we will replace it. Please note that the leather colors, finishes, styles, and branding/logos used in our products may change over time. If the product you purchased is no longer available, we will provide you with store credit equal to the original purchase value.

It's important to note that our lifetime limited warranty does not cover shipping charges, freight, custom fees, or duties to ship the product.

We want you to have confidence in the longevity and durability of our products. However, please do not use our belts as wrenches or climbing harnesses, or our wallets as oven mitts or frisbees, or take your passport holders scuba diving. Treat your leather handmade goods with care, and they will serve you just as well, if not better, in return.

Warm regards, Dmytro and Hanna The Soul Workshop